Help centre
How can we help?
Step-by-step guides for running your journal on JournalEnv.
Topics
Production and publishing
Proofs, issues, and corrections.
- Proofs and publishing an issue
- Publishing a correction or retraction
- Open access and subscriber-only articles
- Funding, conflicts of interest and data availability
Indexing and DOIs
Google Scholar, OAI-PMH, DOAJ and Crossref.
- Getting indexed: Google Scholar, OAI-PMH and DOAJ
- Registering DOIs with Crossref
- The indexing requirements checklist
Plans and billing
Plans, GST invoices, payment methods and author fees.
- Plans, GST invoices and paying by bank transfer
- What happens if a plan is not renewed
- Exporting your journal
- Refunds and credit notes
Popular articles
- Plans, GST invoices and paying by bank transferPlans and billing
- How JournalEnv works: preview and going liveGetting started
- Connecting your own domainDomain and email
- Using the setup checklistSetting up your journal
- Adding your editorial boardSetting up your journal
- Sending email from your journal’s addressDomain and email
Still need help?
Our team replies within one working day (Monday to Saturday, 9 AM to 7 PM IST).